Contact Us

We welcome all inquiries - just reach out!

Simply select the topic you want to discuss, and we’ll make sure your inquiry reaches the right expert.

You’ll get a response from our team within 48 hours (excluding weekends), always from a @hardbeans.com email address. Your inquiry will be handled by a specialist who understands your needs and can guide you every step of the way.

Who will respond to you?

Kinga Markiewicz

Private Label & RTD Development

Vidin Andonov

Hardtank Equipment & Distributor Opportunities

Maciej Duszak

Distributor Opportunities

HARD BEANS Sp. z o.o.

ul. Armii Krajowej 35, 45-071 Opole, Poland 🇵🇱

Who will respond to me?

Kinga Markiewicz Hardtank Contact Us

Kinga Markiewicz

Private Label & RTD Development

vidin andonov Hardtank Contact Us

Vidin Andonov

Hardtank Equipment & Distributor Opportunities

Maciej Duszak 1 Hardtank Contact Us

Maciej Duszak

Distributor Opportunities

Ordering From Hardtank Is Easy

Frame 427321601 Hardtank Contact Us

Contact form

Before you do anything else, make sure you fill out the contact form on this page. Make sure you select the right focus for your enquiry, and include your country so we can check for distributors.

Frame 427321271 1 Hardtank Contact Us
Frame 427321601 1 Hardtank Contact Us

Receive a reply

Once you’ve submitted the form, you’ll be connected with one of our experts who knows everything about the product you’re interested in.

Frame 427321517 Hardtank Contact Us
Frame 427321601 2 Hardtank Contact Us

Order

The Hardtank experts will work with you to understand your needs and prepare the details of your order.

How Does It Work?

1. Contact Form

Before you do anything else, make sure you fill out the contact form here. Make sure you select the right focus for your enquiry, and include your country so we can check for distributors.

You can expect a reply to your enquiry within 48h (excluding weekends). We will always contact you from an email ending with @hardbeans.com. If you don’t see a response, check your spam folder.

2. Connecting With The Team

Once you’ve submitted the form, you’ll be connected with one of our experts who knows everything about the product you’re interested in. They’ll work with you to understand your needs, and prepare the details of your order.

3. Submitting a Purchase Order (PO)

When everything is finalised, we’ll send you a file called a Purchase Order (PO). We need you to fill this out to correctly process your order and create a production schedule.

4. Pro Forma Invoice and Deposit

Once you submit the PO, we’ll then issue a pro forma for the full order value; the deposit is at least 50% of it's value. Once this is paid, work on your order will begin.

5. Can Design (Only For RTD)

If you’re ordering private label cans, we’ll also need your unique label design. We can design it for you, or you can provide the design yourself using our guidelines and templates here.

6. Production

After this, your order enters production. The standard lead time is 6-8 weeks, though it may depend on factors such as seasonality, order volume, and component availability.

7. Final Payment

When your order is nearly complete, we'll notify you to pay the remaining balance.

8. Shipping

Based on the shipping method you chose in the PO, we’ll either provide you with the address and dimensions of the shipment to arrange a pickup, or we’ll handle shipping directly.

9. Delivery Time

Within Europe, delivery usually takes a few business days. Outside of Europe, delivery typically takes 7 to 14 business days, provided all customs clearance documents are properly prepared.

Frequently Asked Questions

We typically respond to all contact form submissions within 48 hours, excluding weekends and holidays. If you don’t hear from us within that time, please check your spam folder for an email from @hardbeans.com.

For equipment sales and distributor partnerships, you can reach out to:

  • Vidin Andonov – Equipment & Distributor Opportunities
  • Maciej Duszak – Distributor Opportunities

For private label services or ready-to-drink coffee development, please contact:

  • Kinga Markiewicz – Private Label & RTD Development

Once your PO is accepted, we will issue a pro forma invoice. Production begins after we receive the required deposit, which is a minimum of 50% of the order value.

Standard production times are 6–8 weeks, depending on order volume, seasonality, and component availability. Our team will keep you updated throughout the process.

Shipping time varies depending on your location:

  • Within Europe: typically a few business days
  • Outside Europe: usually 7–14 business days, depending on customs clearance

Ready to submit your enquiry?

Contact us